Privacy Policy

Last Updated: September 2026

This Privacy Policy describes how Phenakite ("Phenakite," "we," "us," or "our") collects, uses, discloses, and protects the personal information we collect through the phenakite.info website and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should not access or use our Services.

This Privacy Policy is designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), and other state privacy laws where applicable. Where specific state laws grant you additional rights, we will honor those rights as described herein or as required by applicable law. This policy should be read in conjunction with our Cookie Policy and Terms and Conditions.

1. Information We Collect

We collect various categories of personal information from and about you when you interact with our Services. The types of information we collect depend on how you engage with us, the features you use, and the choices you make. We collect information directly from you, automatically through your use of our Services, and from third parties as described below.

Information You Provide Directly

When you register for an account, subscribe to our Services, contact us, or otherwise interact with us, we may collect personal information that you voluntarily provide, including but not limited to: your name, email address, phone number, job title, company name, billing address, payment method details, and any other information you choose to include in communications with us or in your account profile.

Information Collected Automatically

When you access or use our Services, we automatically collect certain technical information about your device and usage. This includes Internet Protocol (IP) address, browser type and version, operating system, device identifiers, referring and exit page URLs, timestamps, clickstream data, pages viewed, time spent on pages, and other interaction data. We also collect information through cookies, web beacons, pixels, and similar tracking technologies, as described further in our Cookie Policy.

Information Collected from Third Parties

We may receive information about you from third parties, including service providers, partners, and publicly available sources. This may include demographic or firmographic data, professional information, or other data that helps us improve our Services, verify your identity, or prevent fraud. We only collect such information in accordance with applicable law and the third party's privacy practices.

2. How We Use Your Information

We use the personal information we collect for legitimate business purposes, as permitted under applicable US state privacy laws, including the CCPA/CPRA. The purposes for which we use your information include providing, maintaining, and improving our Services, communicating with you, processing transactions, ensuring security, and complying with legal obligations.

Service Provision and Operations

We use your personal information to create and manage your account, authenticate your identity, provide the features and functionality of our Services, process payments, and deliver customer support. We also use your information to monitor system performance, diagnose technical issues, and maintain the security and integrity of our platform.

Communications and Marketing

We may use your contact information to send you service-related announcements, updates, security alerts, and administrative messages. With your consent where required, or pursuant to an applicable exception, we may also send you marketing communications about our products, services, and promotions. You may opt out of marketing communications at any time by following the unsubscribe instructions in the email or by contacting us at [email protected].

Analytics and Improvement

We use personal information to analyze usage trends, measure the effectiveness of our Services, understand how users interact with our platform, and develop new features and enhancements. We may aggregate and de-identify personal information for statistical and research purposes, and such aggregated or de-identified data is not subject to this Privacy Policy.

Legal Compliance and Protection

We may use your personal information to comply with applicable legal obligations, respond to lawful requests from government or regulatory authorities, enforce our Terms and Conditions, protect our rights, privacy, safety, or property, and detect, prevent, or otherwise address fraud, security, or technical issues.

3. Information Sharing

We do not sell your personal information for monetary consideration. However, under the CCPA/CPRA, the terms "sale" and "share" are broadly defined, and certain transfers of personal information to third parties for cross-context behavioral advertising or other purposes may constitute a "sale" or "share." We may disclose personal information to the categories of recipients described below for the business purposes identified in this Privacy Policy.

Service Providers and Processors

We share personal information with third-party service providers, vendors, and contractors who perform services on our behalf, such as hosting providers, payment processors, analytics providers, email delivery services, customer support platforms, and cloud infrastructure providers. These service providers are contractually obligated to protect personal information and are permitted to use it only for the purposes of providing services to us.

Affiliates and Subsidiaries

We may share personal information with our parent company, subsidiaries, affiliates, or other entities under common control or ownership for purposes consistent with this Privacy Policy. We remain responsible for how our affiliates handle your personal information when shared for these purposes.

Legal Requirements and Business Transfers

We may disclose personal information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, comply with legal process, enforce our policies, or protect the safety of our users or others. In the event of a merger, acquisition, reorganization, bankruptcy, or other business transaction, we may transfer personal information as part of that transaction, and we will notify you as required by applicable law.

4. Cookies and Tracking

We use cookies and similar tracking technologies, including web beacons, pixels, and SDKs, to collect information about your interactions with our Services. These technologies help us recognize you, remember your preferences, measure traffic, and improve the functionality and security of our platform. For a detailed description of the specific cookies and tracking technologies we use, please review our Cookie Policy.

Types of Cookies We Use

We use several categories of cookies, including essential cookies that are necessary for the basic functionality of our Services, preference cookies that remember your settings and choices, analytics cookies that help us understand how visitors use our Services, and marketing cookies that may be used to deliver relevant advertising. Under the CCPA/CPRA, certain sharing of personal information for cross-context behavioral advertising may be considered a "sale" or "share," and you have the right to opt out of such sale or share.

Your Cookie Choices

You have the right to opt out of the sale or sharing of your personal information, including through cookies and similar tracking technologies used for cross-context behavioral advertising. You may exercise this right by using the "Do Not Sell or Share My Personal Information" link available on our website, by enabling a Global Privacy Control (GPC) signal in your browser, or by contacting us at [email protected]. You may also manage or disable cookies through your browser settings, though some features of our Services may not function properly without them.

5. Your Rights and Choices

If you are a resident of California or another US state with applicable privacy laws, you have certain rights regarding your personal information. We are committed to facilitating your exercise of these rights in accordance with applicable law.

Right to Know and Access

Under the CCPA/CPRA, California residents have the right to request that we disclose the categories of personal information we have collected, the categories of sources, the business or commercial purpose for collecting, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about them. To exercise this right, you may submit a verifiable consumer request by contacting us at [email protected] or +19285550102.

Right to Delete

California residents have the right to request that we delete personal information we have collected from you, subject to certain exceptions. We will delete your personal information upon receipt of a verifiable request, unless we are required or permitted to retain it for legal, security, or operational purposes. Other state privacy laws may provide similar deletion rights, which we will honor as applicable.

Right to Opt Out of Sale or Share

You have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under the CCPA/CPRA. As noted above, we do not sell your personal information for monetary consideration, but certain disclosures may fall within the statutory definition. To exercise your opt-out rights, use the designated link on our website, enable a GPC signal, or contact us at [email protected].

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge different prices, provide a different level of quality, or suggest that you will receive disparate treatment because you exercised a privacy right under applicable law.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require the authorized agent to provide written permission and may require you to verify your identity directly with us. To designate an authorized agent, contact us at [email protected].

6. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

Security Measures

Our security measures include encryption of data in transit and at rest, access controls and authentication mechanisms, regular security assessments, network monitoring, firewalls, and incident response procedures. We restrict access to personal information to authorized personnel who have a legitimate business need to access it and who are bound by confidentiality obligations.

Data Breach Response

In the event of a data breach or security incident affecting your personal information, we will take prompt action to investigate, mitigate, and remediate the situation. We will notify affected individuals and relevant authorities as required by applicable state breach notification laws and our contractual obligations.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will delete it or render it de-identified in accordance with applicable law.

7. International Data Transfers

Although our Services are primarily directed to users in the United States, we may transfer, store, or process personal information in countries other than the one in which you reside, including countries that may have different data protection laws. When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information.

Transfer Mechanisms

For transfers of personal information from the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate transfer mechanisms, such as Standard Contractual Clauses, where applicable. For transfers within the United States, we comply with applicable federal and state privacy laws, including the CCPA/CPRA's requirements regarding the processing of personal information.

Recipient Protections

We require that any third-party service provider or recipient of personal information located outside the United States provide a level of protection that is consistent with this Privacy Policy and applicable law. We enter into data processing agreements with such recipients where required and monitor their compliance with applicable privacy and security standards.

8. Children's Privacy

Our Services are not directed to children under the age of 16 (or the applicable age of consent under state law), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verifiable parental consent, we will take steps to delete such information as soon as practicable.

Compliance with COPPA

We comply with the Children's Online Privacy Protection Act (COPPA) and applicable state laws regarding the collection of personal information from children. If you believe that we have collected personal information from a child in violation of applicable law, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Parental Rights

Parents or legal guardians who believe we have collected personal information from their child may request access to, deletion of, or correction of that information. We will respond to such requests in accordance with applicable law and may require verification of identity and parental or guardianship status before taking action.

9. Changes to Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice through our Services or via email.

Material Changes

Material changes are those that significantly affect the types of personal information we collect, how we use it, the categories of third parties with whom we share it, or your rights regarding your personal information. We will provide notice of material changes at least 30 days before they take effect, where required by applicable law.

Review of Updates

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the information below. We are committed to responding to your inquiries in a timely manner and in accordance with applicable privacy laws.

Contact Details

Company: Phenakite
Email: [email protected]
Phone: +19285550102
Address: 2 South Beaver Street, Suite 160, Flagstaff, AZ 86001

Data Protection Officer

If you wish to contact our Data Protection Officer or privacy team regarding a privacy concern or to exercise your rights under applicable law, you may reach us at [email protected]. We will respond to verified consumer requests within the timeframes required by applicable state privacy laws, typically within 45 days.

Dispute Resolution

Any disputes arising out of or relating to this Privacy Policy or our handling of your personal information shall be governed by applicable US state law and resolved in accordance with the dispute resolution provisions set forth in our Terms and Conditions. We are committed to working with you to resolve any concerns amicably and in compliance with applicable law.